The present study attempt to know the populace behavior towards the benefits of internet banking. The present study is exploratory-cum-descriptive in nature. The sample size was 150 selected on the basis of judgment and convenience sampling from the Sirsa district of Haryana. Both types of data i.e. primary data as well as secondary are used in the present study. Primary data were collected through the structured questionnaire. The secondary data were collected from various articles, journals, books and the Internet, etc. The collected data were tabulated and edited for the purpose of analysis. To analyze the data, a set of simple statistical techniques such as frequency distribution, cross-tabulation, percentage, mean, standard deviation (S.D.) were used. It found that the majority of customers who use internet banking, are male from the age group of 25-30 years, and earned Rs. 1,00,001-3,00,000 per year, postgraduate and service class customers who use internet banking. It concluded that internet banking easily available, gives the more knowledge, more flexible, provide the competitive advantage, e-channels use without any problem, its enables the immediate availability of accurate information about customers' feedback and helped in customizing solutions to fulfill client's requirements, made work easier, speed up the delivery time, helps in reduced work stress, increases interest in work, increases the level of motivation, helps in facing the competition and reduced paperwork. Therefore, it may be suggested that banks know the level of electronic products and services used as well as improving the level of satisfaction and strengthening the bond between the banks and their customers, thereby helping them to retain and expand their overall customer base
