Post-purchase product satisfaction: Incorporating the effects of involvement and time
| Year of publication: |
1991
|
|---|---|
| Authors: | Richins, Marsha L. ; Bloch, Peter H. |
| Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 23.1991, 2, p. 145-158
|
| Publisher: |
Elsevier |