Predicting Customer Service Employees’ Job Satisfaction and Turnover Intentions: The Roles of Customer Interactional Injustice and Interdependent Self-Construal
| Year of publication: |
2007
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|---|---|
| Authors: | Holmvall, Camilla M. ; Sidhu, Jasleen |
| Published in: |
Social justice research. - New York, NY [u.a.] : Plenum Press, ISSN 0885-7466, ZDB-ID 6252758. - Vol. 20.2007, 4, p. 479-496
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