Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method
| Year of publication: |
2002
|
|---|---|
| Authors: | Grigoroudis, E. ; Siskos, Y. |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 143.2002, 1, p. 148-170
|
| Publisher: |
Elsevier |