Preference for robot service or human service in hotels? : impacts of the COVID-19 pandemic
Seongseop (Sam) Kim, Jungkeun Kim, Frank Badu-Baiden, Marilyn Giroux, Youngjoon Choi
| Year of publication: |
2021
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|---|---|
| Authors: | Kim, Seongseop ; Kim, Jungkeun ; Badu-Baiden, Frank ; Giroux, Marilyn ; Choi, Youngjoon |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 93.2021, p. 1-12
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| Subject: | COVID-19 | Artificial intelligence (AI) | Robots | Robotics | Tourism | Threat | Coronavirus | Künstliche Intelligenz | Artificial intelligence | Roboter | Robot | Wirkungsanalyse | Impact assessment | Hotellerie | Hotel industry | Epidemie | Epidemic | Tourismuswirtschaft | Tourism industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102795 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012436004