Preventing and Managing Violence in Organizations : Workplace Violence, Targeted Violence, and Active Shooters

Introduction -- Understanding your risk environment -- Program planning process -- Getting started : initial information gathering : gap analysis -- Building the framework -- Building the framework : key elements -- Building the framework : plan/assess -- Building the framework : implementation and operational controls -- Building the framework : checking and evaluation -- Building the framework : review and improvement -- Policy statement -- Teams, roles, responsibilities, and authorities -- Risk and threat assessment -- Indicators and information -- Communications -- Exercises and drills -- Incident prevention and management -- Active shooter : things you need to know (example of active shooter flyer) -- Closing thoughts -- Bibliography of additional materials -- Index.