Pricing and operational performance in discretionary services
Chunyang Tong; Sampath Rajagopalan
| Year of publication: |
2014
|
|---|---|
| Authors: | Tong, Chunyang ; Rajagopalan, Sampath |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 23.2014, 4, p. 689-703
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| Subject: | discretionary service | pricing scheme | service performance | queuing | Preismanagement | Pricing strategy | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Warteschlangentheorie | Queueing theory | Performance-Messung | Performance measurement | Dienstleistung | Services | Unternehmenserfolg | Firm performance |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010364027