Principles of servitization and definition of an architecture for model driven service system engineering
Year of publication: |
2012
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Authors: | Ducq, Yves ; Chen, David ; Alix, Thècle |
Published in: |
Enterprise interoperability : 4th International IFIP Working Conference, IWEI 2012, Harbin, China, September 6 - 7, 2012 ; Proceedings. - Berlin [u.a.] : Springer, ISBN 3-642-33067-3. - 2012, p. 117-128
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Subject: | IT-Dienstleister | IT service provider | USA | United States | Dienstleistungsqualität | Service quality | Leistungsbündel | Bundling strategy | Geschäftsmodell | Business model | Unternehmensarchitektur | Enterprise architecture |
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