PRINCIPLES OF THE SUPPLY CHAIN PERFORMANCE MEASUREMENT

Measurement of performance in every business management is a crucial activity allowing for effectiveness increase. The lack of suitable performance measurement is especially noticed in complex systems as supply chains. Responsible persons cannot manage effectively without suitable set of measures those are base for comparison to previous data or effects of other supply chain functioning. The analysis shows that it is very hard to find balanced set of supply chain performance measures those shows achieving main supply chain goals as well as current operations. Therefore the authors presents chosen methods of supply chain performance based on costs perspective, well known balanced scorecard methodology as well as measures focused on responsiveness and efficiency.