Prioritising customer needs at spectator events: Obtaining accuracy at a difficult QFD arena
| Year of publication: |
2004
|
|---|---|
| Authors: | Enríquez, Francisco Tamayo ; Osuna, Alejandro Jaramillo ; Bosch, Verónica González |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 21.2004, 9, p. 984-990
|