Prioritizing the service failures of package delivery business : an analytical hierarchy process analysis
Ranjit Roy Ghatak and Shyamsunder Pal
| Year of publication: |
December 2016
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|---|---|
| Authors: | Ghatak, Ranjit Roy ; Pal, Shyamsunder |
| Published in: |
The IUP journal of supply chain management : IJSCM. - Hyderabad : IUP Publ., ISSN 0972-9267, ZDB-ID 2576853-0. - Vol. 13.2016, 4, p. 27-52
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| Subject: | AHP-Verfahren | AHP approach | Dienstleistungsqualität | Service quality | Unternehmensanalyse | Business analysis |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011635549