Problem Solving : Guidebook for ADB-Assisted Projects

Cover -- Title -- Copyright -- Acknowledgement -- Contents -- Introduction -- About the Problem Solving Guidebook -- Scope of the Guidebook -- Who Can Use It -- How to Use It -- Projects and Problems -- The ADB Project Cycle -- Nature of Problems in Projects -- Introduction to Problem Solving and Decision Making -- Standardizing the Approach - RESOLVE -- Key Aspects and Attributes -- General Tips for Problem Solvers -- A Note on the Cases -- Phase 1 - Review & Expound -- Collect Data about the Problem and the Situation -- Analyze the Scenario -- Analyze Stakeholders -- Frame the Problem -- Phase 2 - Solicit -- Identify Data Required -- Collect Data -- Validate the Problem -- Phase 3 - Observe -- Analyze Data -- Engage Stakeholders and Gather Inputs -- Phase 4 - Analyze Options -- Define the Objective of Potential Solutions -- Generate Solutions -- Analyze Potential Solutions -- Choose the Solution -- Phase 5 - Improve -- Design a Plan of Action -- Firm Up the Communication Plan -- Implement Solutions -- Phase 6 - Evaluate -- Monitor the Solution Implementation -- Evaluate the Solution Implementation -- Report on and Close the Problem -- Summary and Conclusion -- References.