Process mining approach to performance analysis and bottleneck finding in electronic processes case study : the billing process of hospital services
Fatemeh Mohammadi, Saeed Kazempourian, Iman Raeesi Vanani
| Year of publication: |
2023
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|---|---|
| Authors: | Mohammadi, Fatemeh ; Kazempourian, Saeed ; Vanani, Iman Raeesi |
| Published in: |
International journal of process management and benchmarking : IJPMB. - Genève : Inderscience Enterprises, ISSN 1741-816X, ZDB-ID 2205246-X. - Vol. 13.2023, 2, p. 212-232
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| Subject: | process mining | process analysis | performance analysis | bottleneck analysis | business process management | BPM | Disco | Prozessmanagement | Business process management | Krankenhaus | Hospital | Engpass | Bottleneck | Performance-Messung | Performance measurement | Data Mining | Data mining |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPMB.2023.128472 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014313804