Process Mining in Supply Chain Management

For a detailed discussion of process mining, the objective of this paper is the analysis of the successful implementation of process mining in the practical fields of supply chain management. The research comprises the investigation of use cases in companies that are already actively using process mining. Purpose: This research aims to highlight the applicability of process mining in the supply chain management business field. Research Methodology: In order to examine the applicability of process mining in supply chain management a research study was conducted among experts in this business field. Further, theoretical findings were compared to the results and evaluated. Results: Process Mining can be applied very well in the SCM area. The advantages that arise primarily reflect significant potential benefits and improved process throughput times. The information that can be gained from the operational areas supported by process mining is suitable for reliable decisions, both in the tactical and strategic areas. Limitations: The results on the application of process mining show a certain generalization and have to be adapted and adjusted to the respective application case. Contribution: This study is useful, especially for the purchasing and logistics business area