Process redesign for time-based emergency admission targets : staff perceptions of the impact on quality of care
Year of publication: |
2016
|
---|---|
Authors: | Leggat, Sandra G. ; Gough, Richard ; Bartram, Timothy ; Stanton, Pauline ; Bamber, Greg ; Ballardie, Ruth ; Sohal, Amrik S. |
Published in: |
Journal of health organization and management. - Bingley : Emerald Group Publishing Limited, ISSN 1477-7266, ZDB-ID 2108289-3. - Vol. 30.2016, 6, p. 939-949
|
Subject: | Process redesign | Emergency department | Emergency services | Lean Six Sigma | Quality of care | Human resource management | Quality | Business process re-engineering | Qualitätsmanagement | Quality management | Prozessmanagement | Business process management | Dienstleistungsqualität | Service quality | Organisatorischer Wandel | Organizational change | Lean Management | Lean management | Personalmanagement | Human Resource Management | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Notaufnahme |
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