Product Recall Management : Preparation, Execution and Recovery

by Sascha Raithel, Setareh Heidari, Jan von Schlieben-Troschke

1. The imperative of product recall management -- 2. Characteristics of product recalls -- 3. Performance implications of product recalls -- 4. The roles of different stakeholder groups -- 5. The product recall management cycle -- 6. Industry differences -- 7. Spillover effect.-8. Conclusion: Top10 key takeaways and outlook on future challenges.

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Alternative title:	Produktrückrufmanagement
Year of publication:	2024
Authors:	Raithel, Sascha ; Heidari, Setareh ; Schlieben-Troschke, Jan von
Publisher:	2024.: Wiesbaden : Springer Fachmedien Wiesbaden 2024.: Wiesbaden : Imprint: Springer
Subject:	Product recalls \| Recall management \| Customer relationships \| Supply chain management \| Marketing management \| Industry-specific factors \| Real-world case studies \| Safety risks \| Reputation management \| Lieferkette \| Supply chain \| Produkthaftung \| Product liability \| Beziehungsmarketing \| Relationship marketing \| Produktsicherheit \| Product safety \| Marketingmanagement \| Lieferantenmanagement \| Supplier relationship management \| Rückruf \| Kundenorientierung \| Stakeholder \| Spill-over-Effekt \| Image

Extent:	1 Online-Ressource (XIV, 164 p. 36 illus.)
Series:	Science meets Practice
Type of publication:	Book / Working Paper
Language:	English
Notes:	Translation from the German language edition: "Produktrückrufmanagement" by Sascha Raithel et al., © Der/die Herausgeber bzw. der/die Autor(en), exklusiv lizenziert an Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2025.
ISBN:	978-3-658-45587-3 ; 978-3-658-45586-6 ; 978-3-658-45588-0
Other identifiers:	10.1007/978-3-658-45587-3 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015100715