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Strategic issues in public sector productivity : the best of public productivity review, 1975-1985
Holzer, Marc, (1986)
La produttività nella pubblica amministrazione
Pennella, Giuseppe, (1987)
Unlocking public value : a new model for achieving high performance in the public service organizations
Cole, Martin I., (2006)
Performance measurement : getting results
Hatry, Harry P., (2007)
A review of private approaches for delivery of public services
Hatry, Harry P., (1983)
Emerging developments in performance measurement