Program management in defense and high tech environments

Chapter 1. Overview : program management in the department of defense (DoD)/high technology environment -- chapter 2. Learning the ropes : understanding the culture, the customer, and the program capabilities -- chapter 3. Identifying opportunities -- chapter 4. Pre-proposal work -- chapter 5. The proposal process for a "typical program" -- chapter 6. Planning the program and starting work -- chapter 7. Running the program -- chapter 8. Claim identification, claim management, and claim avoidance -- chapter 9. Leadership models -- chapter 10. Communications -- chapter 11. Earned value management -- chapter 12. Negotiations -- chapter 13. Coaching -- chapter 14. Inheriting a program already in progress