Project and Program Management : A Competency-Based Approach, Fourth Edition

Cover -- Copyright -- About the Author -- Contents -- List of Illustrations -- Preface -- Introduction -- Chapter 1: Program/Project Management Competencies -- Student PM Competency Model Paper Guidelines -- Chapter 2: The Importance of Program/Project Management -- Chapter 3: Process Management-Evolution and Definition -- Historical Orientation -- General Program Planning Models -- Integrated Linear Models versus Integrated Nonlinear Models -- Evaluation Methodologies and Accountability -- Composition of a Planning Process -- Chapter 4: Contract Types-What Type of Contract Should I Enter Into? -- Factors in Selecting a Contract Type -- Fixed Price Contracts -- Cost Reimbursement Contracts -- Time and Materials Contracts -- Labor Hour Contracts -- Letter Contracts -- Exercises -- Chapter 5: The Bidding Process-Obtaining a Price Quote -- Bid Organization -- Responsibility Assignment Matrix -- Before the Request for Proposal -- On Receipt of the Request for Proposal -- Proposal Generation Process -- Review and Approval Process -- Submittal Process -- Post-Submittal Process -- Post-Decision Process -- Statement of Work -- Technical Specification -- Work Breakdown Structure -- Classes of Estimates -- Chapter 6: Defining the Work to be Performed -- A Shortened Perspective -- A More Detailed Perspective -- Chapter 7: Scheduling and Staffing the Work -- Types of Schedules -- Network Approaches -- Closing Thoughts on Developing a Network Diagram -- Master Schedule -- Intermediate Schedule -- Detailed Schedules -- Human Resource Plan -- A More Detailed Perspective -- Chapter 8: Risk Management-Mitigating the Impact -- Risk Planning -- Risk Assessment -- Risk Analysis -- Risk Handling -- Chapter 9: Disruptive Technologies-Thinking Outside of the Box -- Chapter 10: Cost, Schedule, and Performance Management-A Quantitative Premise.