Promoting boundary-spanning behavior among service personnel
Year of publication: |
2014
|
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Authors: | Yoo, Jaewon ; Arnold, Todd J. ; Frankwick, Gary |
Published in: |
European journal of marketing : EJM. - Bingley : Emerald Publishing Limited, ISSN 0309-0566, ZDB-ID 189982-X. - Vol. 48.2014, 9/10, p. 1626-1647
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Subject: | Emotional exhaustion | Person-organization fit | Boundary-spanning behavior | Achievement-striving motivation | Emotion | Motivation | Konsumentenverhalten | Consumer behaviour | Stress | Work stress | Leistungsmotivation | Work motivation | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour |
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