Proposal for modeling social robot acceptance by retail customers : CAN model + technophobia
Year of publication: |
2022
|
---|---|
Authors: | Subero-Navarro, Áurea ; Pelegrín-Borondo, Jorge ; Reinares-Lara, Eva ; Olarte-Pascual, Cristina |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 64.2022, p. 1-9
|
Subject: | Arousal | CAN model | Effort expectancy | Intention to use | New technology acceptance models | Performance expectancy | Pleasure | Retail | Social influence | Social robots | Technophobia | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Roboter | Robot |
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