Proposed verification method for the content suitability of the customer satisfaction survey
| Year of publication: |
2006
|
|---|---|
| Authors: | Takala, Josu ; Bhufhai, Amnat ; Phusavat, Kongkiti |
| Published in: |
Industrial management & data systems. - Bradford : Emerald, ISSN 0007-6929, ZDB-ID 7633907. - Vol. 106.2006, 6, p. 841-854
|