Public service performance from the perspective of marketing and innovation capabilities
Year of publication: |
2022
|
---|---|
Authors: | Teixeira Filho, Clóvis ; Stocker, Fabricio ; Toaldo, Ana Maria Machado |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 24.2022, 4, p. 558-578
|
Subject: | Marketing capabilities | performance | public services | sources of innovation | Öffentliche Dienstleistung | Public services | Innovation | Unternehmenserfolg | Firm performance | Innovationsmanagement | Innovation management | Performance-Messung | Performance measurement | Marketing | Dienstleistungsqualität | Service quality |
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