Pulling Customers Closer Through Logistics Service - Go beyond the basics. Answer customers' needs with flexible processes that keep them buying and help create a competitive niche for your firm
| Year of publication: |
1998
|
|---|---|
| Authors: | Stank, Theodore P. ; Daugherty, Patricia J. ; Ellinger, Alexander E. |
| Published in: |
Business horizons. - Amsterdam : Elsevier, ISSN 0007-6813, ZDB-ID 2226637. - Vol. 41.1998, 5, p. 74-80
|