Pursuing the drivers of consumer behaviour toward service robots in the hotel industry
Mohammad Soliman, Stanislav Ivanov, Islam Elgammal, Craig Webster, Alamir Al-Alawi
| Year of publication: |
2024
|
|---|---|
| Authors: | Soliman, Mohammad ; Ivanov, Stanislav ; Elgammal, Islam ; Webster, Craig ; Al Alawi, Alamir |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 120.2024, Art.-No. 103752, p. 1-13
|
| Subject: | Brand perceptions | Customer behaviour | Emotions | Hotels | Perceptions toward robots | Service robots | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry | Roboter | Robot | Dienstleistungsqualität | Service quality | Wahrnehmung | Perception | Emotion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103752 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015071108