Putting service back into public service: The transformation of Botswana's immigration services
| Year of publication: |
2012
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|---|---|
| Authors: | Hacker, Stephen K. ; Tsiane, Segakweng N. |
| Published in: |
Global business and organizational excellence : a review of research & best practices. - Hoboken, NJ : Wiley, ISSN 1932-2054, ZDB-ID 22729744. - Vol. 31.2012, 2, p. 6-17
|