Quality attributes in services for social community centres : a systematic review of the literature
Bruna Keila Macieira Santos, Pablo Aurélio Lacerda de Almeida Pinto and Fagner José Coutinho de Melo
| Year of publication: |
2024
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|---|---|
| Authors: | Santos, Bruna Keila Macieira ; Pinto, Pablo Aurélio Lacerda de Almeida ; Melo, Fagner José Coutinho de |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 49.2024, 2, p. 137-160
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| Subject: | quality assessment | public and social services | community centres | multiservice education | citizenship centres | SERVQUAL | Dienstleistungsqualität | Service quality | Sozialer Dienst | Social services | Bibliometrie | Bibliometrics | Öffentliche Dienstleistung | Public services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2024.141992 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015072996