Quality certification in the virtual enterprise : an objective tool for supply chain management and customer satisfaction
Ângelo Martins, J. J. Pinto Ferreira, J. M. Mendonça
| Year of publication: |
2001
|
|---|---|
| Authors: | Martins, Ângelo ; Pinto Ferreira, J. J. ; Mendonça, J. M. |
| Published in: |
E-business and virtual enterprises : managing business-to-business cooperation ; IFIP TC5/WG5.3 Second IFIP Working Conference on Infrastructures for Virtual Organizations: Managing Cooperation in Virtual Organizations and Electronic Business towards Smart Organizations, December 4 - 6, 2000, Florianópolis, Brazil. - Boston, Mass. [u.a.] : Kluwer Acad. Publ., ISBN 0-7923-7205-0. - 2001, p. 479-486
|
| Subject: | Lieferkette | Supply chain | Kundenzufriedenheit | Customer satisfaction | Virtuelle Organisation | Virtual organization | Qualitätsmanagement | Quality management | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001700705