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Are soft practices important for quality improvement?
Muhammad Madi Bin Abdullah, (2013)
Structural equation test of service quality dimensions on the relationship quality construct : evidence from an emerging telecom market
Oraedu, Chukwunonso, (2019)
Managing quality in a heterogeneous contract manufacturing environment
Handley, Sean, (2015)
Strategic orientation, knowledge management and performance of telecommunication sector
Akeke, Niyi Israel, (2019)