Quality culture deployment : using behaviours to explain, diagnose and improve a quality culture
Peter Cronemyr, Ingela Bäckström, and Åsa Rönnbäck
| Year of publication: |
2017
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|---|---|
| Authors: | Cronemyr, Peter ; Bäckström, Ingela ; Rönnbäck, Åsa |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 9.2017, 3/4, p. 498-518
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| Subject: | Behaviour | Collaboration | Measuring tool | Quality culture | Quality values | Qualitätsmanagement | Quality management | Unternehmenskultur | Corporate culture | Dienstleistungsqualität | Service quality | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-02-2017-0008 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011772221