Quality management and excellence in the third sector : examining European Quality in Social Services (EQUASS) in non-profit social services
Nuno Filipe Melaõ, Sara Maria Guia and Marlene Amorim
| Year of publication: |
August 2017
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|---|---|
| Authors: | Melaõ, Nuno Filipe ; Guia, Sara Maria ; Amorim, Marlene |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 28.2017, 8, p. 840-857
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| Subject: | Quality Management systems | Excellence | third sector | social services | human services | non-profit | disability | Qualitätsmanagement | Quality management | Nonprofit-Organisation | Nonprofit organization | Sozialer Dienst | Social services | Dienstleistungsqualität | Service quality | Gemeinnützige Organisation | Charitable organization | Sozialpolitik | Social policy | Sozialwirtschaft | Social economy | Öffentliche Dienstleistung | Public services | Nonprofit-Management | Nonprofit management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2015.1132160 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011977052