Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers
| Year of publication: |
2010
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|---|---|
| Authors: | Levine, David I. ; Toffel, Michael W. |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md : INFORMS, ISSN 0025-1909, ZDB-ID 2063451. - Vol. 56.2010, 6, p. 978-997
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