QUALITY MANAGEMENT AND PROCESS REENGINEERING – STRATEGIC OPTIONS TO INCREASE ORGANISATIONAL PERFORMANCES

The decision to implement and certify a Quality Management System (QMS) able to meet the requirements of ISO 9001:2001 and to redesign the organisation on a process basis approach may be a valid alternative for various reasons. In this paper we try to give a justification for the necessity to adopt a quality management system and to redesign the processes of the organisation, as a strategic option for raising the performance of the organisation.

MoreLess

Year of publication:	2011
Authors:	DOBRIN, COSMIN
Published in:	International Conference Modern Approaches in Organisational Management and Economy. - Faculty of Management, Academy of Economic Studies, Bucharest, Romania. - Vol. 5.2011, 1, p. 167-171
Publisher:	Faculty of Management, Academy of Economic Studies, Bucharest, Romania
Subject:	management \| performance \| quality \| process \| improvement

More details

Extent:	application/pdf
Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010901697