Quality management benchmark assessment : [take the continuous quality improvement challenge and evaluate your organization using the QMBA ; based on the ISO 9004 quality management standards and the Malcolm Baldridge National Quality Award criteria]
J. P. Russell
| Year of publication: |
1991 ; 1. [Dr.]
|
|---|---|
| Authors: | Russell, James P. |
| Publisher: |
White Plains, NY : Quality Resources [u.a.] |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | VII, 136 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-527-91642-0 ; 0-87389-111-2 |
| Source: |
Persistent link: https://www.econbiz.de/10004117422