Quality management for manufacturers of short run semi‐customized products

Classic quality management techniques can be used in a manufacturing environment for short production runs of products with many options and accessories. This paper considers methods of modifying normal quality approaches and integrating them into a cost‐effective management system to product high quality. Elements of this system include aspects such as comprehensive design reviews/design qualification, assembly process audits and a flexible final inspection program. The paper concludes that a well‐structured TQM program has the potential to improve all the areas of quality emphasis highlighted.