Quality of relationships with alternative suppliers : the role of supplier resilience and perceived benefits in supply networks
Dilek Yilmaz Börekçi, Arzu Işeri Say, Hayat Kabasakal and Yasin Rofcanin
| Year of publication: |
November 2014
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|---|---|
| Authors: | Börekçi, Dilek Yilmaz ; Say, Arzu Işeri ; Kabasakal, Hayat ; Rofcanin, Yasin |
| Published in: |
Journal of management & organization : JMO. - Cambridge : Cambridge Univ. Press, ISSN 1839-3527, ZDB-ID 2375897-1. - Vol. 20.2014, 6, p. 808-831
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| Subject: | supplier–buyer exchange relationship | resilience | relationship quality | satisfaction | commitment | Lieferantenmanagement | Supplier relationship management | Lieferkette | Supply chain | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Unternehmensnetzwerk | Business network | Coping-Strategie | Coping strategy | Dienstleistungsqualität | Service quality | Vertrauen | Confidence | Qualitätsmanagement | Quality management | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1017/jmo.2014.51 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011905894