Quality perceptions of internal and external customers: A case study in educational administration
| Year of publication: |
1998
|
|---|---|
| Authors: | Galloway, Les |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 10.1998, 1, p. 20-26
|