Queues with many servers and impatient customers
Avishai Mandelbaum; Petar Momčilovi´c
| Year of publication: |
2012
|
|---|---|
| Authors: | Mandelbaum, Avishai ; Momčilovi´c, Petar |
| Published in: |
Mathematics of operations research. - Catonsville, MD : INFORMS, ISSN 0364-765X, ZDB-ID 195683-8. - Vol. 37.2012, 1, p. 41-65
|
| Subject: | Warteschlangentheorie | Queueing theory | Markov-Kette | Markov chain | Kundenzufriedenheit | Customer satisfaction | Beschwerdemanagement | Complaint management | Digitale Dienste | Web-based service |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009512320