QUIS 9 Symposium Service Excellence in Management : [held at Karlstad University, Sweden on June 15 - 18, 2004]
Year of publication: |
2005
|
---|---|
Other Persons: | Gustafsson, Anders (contributor) |
Institutions: | QUIS <9, 2004, Karlstad> (contributor) |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. Vol. 15, nr. 2
|
Publisher: |
Bradford : Emerald |
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