Ranking Customer's Requirements in QFD by Factoring in Their Interrelationship Values - The most neglected part of the QFD process -- The interrelationship matrix among customer requirements -- Is examined.
| Year of publication: |
2007
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|---|---|
| Authors: | Sharma, J.R. ; Rawani, A.M. |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 14.2007, 4, p. 53-60
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