Rapport building in authentic B2B sales interaction
Year of publication: |
February 2018
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Authors: | Kaski, Timo ; Niemi, Jarkko ; Pullins, Ellen |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 69.2018, p. 235-252
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Subject: | Rapport building | Business-to-business | Buyer-seller interactions | Sales interaction | Sales skills | Relationship marketing | Beziehungsmarketing | B-to-B-Marketing | Business-to-business marketing | Lieferantenmanagement | Supplier relationship management | Verkauf | Selling | Verkaufspersonal | Salespeople |
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