Re-imagining delightful experiences in "New Normal" conditions : a systematic critical review and future research agenda
Truc H. Le, Dung (Jenny) Le, Rawan Nimri, Sara Quach Thaichon
| Year of publication: |
2024
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|---|---|
| Authors: | Le, Truc H ; Le Dung ; Nimri, Rawan ; Quach, Sara |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 120.2024, Art.-No. 103781, p. 1-15
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| Subject: | Crises | Critical review | Customer delight | Disasters | Pandemic | Service industries | Systematic literature review | Bibliometrie | Bibliometrics | Dienstleistungssektor | Service industry | Coronavirus | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103781 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015071164