Reaching the Potential for the Digital Economy in Africa : Digital Tools for Better Governance

That digital technologies can be tools for better governance is widely accepted - the degree to which they can meet their potential in Africa in the near future is an open question. Are the countries in Africa caught in a trap with digital progress limited by the very governance problems that such technologies could address Or have they already progressed with large leaps forward What are the factors that limit progress from being even faster This study examines the progress and challenges in establishing the analog foundations for the use of digital technologies for better governance in Africa, and the degree of implementation of those GovTech tools. It covers the use of digital tools for providing information to the public, for streamlining the provision of government services including those related to taxation and business and land registration, courts and one-stop shops, digital identification systems, and interoperability between systems. The report similarly covers the use of digital tools for strengthening participation in policy making, accountability systems including grievance redress, and anticorruption. Finally, the report examines the adoption of electronic government procurement (eGP), as well as the procurement of IT systems by governments. The report concludes with recommendations for reaching the potential for the use of digital tools for better governance in Africa