Real Delegation: The Art of Hanging on and Letting Go

Argues that real delegation and empowerment are skills which have to be learned. In the present turbulent environment, managers have to learn to push decision making downwards, say “no” to the unreasonable demands of colleagues and their boss and spend less time on trivial, day‐to‐day tasks which can be performed by others and concentrate on long‐term priorities. Distinguishes between delegating work and delegating responsibility and suggests how successful empowerment can be achieved.