Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market
Arsalan Mujahid Ghouri, Pervaiz Akhtar, Mirza A. Haq, Venkatesh Mani, Gayane Arsenyan, Martin Meyer
| Year of publication: |
2021
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|---|---|
| Authors: | Ghouri, Arsalan Mujahid ; Akhtar, Pervaiz ; Haq, Mirza A. ; Mani, Venkatesh ; Arsenyan, Gayane ; Meyer, Martin S. |
| Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 167.2021, p. 1-13
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| Subject: | Customer orientation and purchase and repurchase behavior | Emerging markets | Real-time information sharing | Service industry and industry 4.0 | Schwellenländer | Emerging economies | Beziehungsmarketing | Relationship marketing | Malaysia | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.techfore.2021.120684 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012799558