Recognition, intersubjectivity and service work: labour conflicts in call centres
| Year of publication: |
2001
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|---|---|
| Authors: | Holtgrewe, Ursula |
| Published in: |
Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management. - Mering : Hampp, ISSN 0943-2779, ZDB-ID 11822429. - Vol. 8.2001, 1, p. 37-54
|