Reconfiguring the service system for resilience : lessons learned in the higher education context
Year of publication: |
2024
|
---|---|
Authors: | Walletzký, Leonard ; Carrubbo, Luca ; Badr, Nabil Georges ; Drăgoicea, Monica ; Toli, Angeliki Maria ; Badawi, Salem |
Subject: | Change in/of context | Education service system | Reconfiguration | Resilience | System thinking | Organisatorischer Wandel | Organizational change | Hochschule | Higher education institution | Coping-Strategie | Coping strategy | Systemtheorie | Systems theory | Dienstleistungsqualität | Service quality |
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