Reengineering of offshored IT helpdesk operational model for transitional optimisation
Damian Kedziora, Andrzej Kraslawski, Timo Kärri
| Year of publication: |
2017
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|---|---|
| Authors: | Kedziora, Damian ; Kraslawski, Andrzej ; Kärri, Timo |
| Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 2083012-9. - Vol. 16.2017, 4, p. 375-406
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| Subject: | offshoring | service | operations | project | reengineering | transition | model | optimisation | problem | solving | Auslandsverlagerung | Offshoring | Organisatorischer Wandel | Organizational change | Prozessmanagement | Business process management | Mathematische Optimierung | Mathematical programming |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011892231