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Automating business process reengineering : using the power of visual simulation strategies to improve performance and profit
Hansen, Gregory A., (1997)
Business process engineering : reference models for industrial enterprises
Scheer, August-Wilhelm, (1994)
Scheer, August-Wilhelm, (1998)
Strategic renewal : becoming a high-performance organization
Mische, Michael A., (2001)
Consultant's Corner
Mische, Michael A., (1997)