Reflections on context in service research
Chris Voss (Department of Operations Management, Warwick Business School, University of Warwick, Coventry, UK), Helen Perks (Nottingham Business School, University of Nottingham, Nottingham, UK), Rui Sousa (School of Economics and Management, Catholic University of Portugal, Porto, Portugal), Lars Witell (Service Research Center, Karlstad University, Karlstad, Sweden) and Nancy V. Wünderlich (Department of Business Administration and Economics, University of Paderborn, Paderborn, Germany)
| Year of publication: |
2016
|
|---|---|
| Authors: | Voss, Christopher A. ; Perks, Helen ; Sousa, Rui ; Witell, Lars ; Wünderlich, Nancy V. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 27.2016, 1, p. 30-36
|
| Subject: | Research | Service theory | Dienstleistungssektor | Service industry | Dienstleistung | Services | Theorie | Theory | Dienstleistungsqualität | Service quality | Forschung |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-04-2015-0115 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011482107